At Amazon Games we ask all players to follow some simple guidelines to promote a fun, inclusive, and safe place for everyone in the community to play.
- Treat others the way they wanted to be treated
- Play to enjoy the game
- Play fair
- Focus on the game
- Safeguard accounts and protect personal information
1. Treat others the way they wanted to be treated
Do: be kind, build fellowship with other players, and be your best, unique self.
Do not: engage in behavior that diminish, threaten, bully, insult, abuse, or harass others. This includes any behavior that:
- promotes or encourages hateful ideologies;
- promotes or encourages discrimination, denigration, harassment, or violence based on race, ethnicity, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, age, disability, serious medical condition, or veteran status; or
- otherwise can make other players or Amazon Games employees feel unsafe, abused, taken advantage of, or disrespected.
Do not assume a chat filter in place is a license to say anything you want.
In extraordinary circumstances, we may also take action against players for hateful conduct or harassment targeted at members of our community that occurs outside our games and services.
2. Play to enjoy the game
Do: value other players for their in-game contributions and activities, and respect their style of play. While we encourage competitive play where appropriate (e.g., player versus player modes), keep it friendly and respectful.
Do not: engage in behaviors that reduce or disrupt the enjoyment of the game for others. This includes spamming chat, griefing, throwing matches, boosting, win-trading, trolling, or spoiling the game by sharing unreleased or confidential materials.
3. Play fair
Do: play within the rules of the game.
Do not: exploit bugs or other unintended uses of game features.
Do not cheat, bot, hack, or use other software or services that give you an unfair advantage through, for example, unattended gameplay or game modifications.
Do not engage in real-money trading of in-game items and in-game currencies.
We reserve the right to determine what constitutes unfair play and to take corrective action we deem appropriate.
4. Focus on the game
Do: keep your content and contributions helpful and appropriate to others in the community.
Do not: post or share content that encourages, solicits, or supports behavior that is illegal, obscene, lewd, promotional, or is otherwise disruptive or harmful. This includes content that promotes terrorist or extremist propaganda, spreads misinformation, defrauds, scams or harms others, is sexually explicit, or contains commercial solicitations or advertising. Child exploitation will be reported to law enforcement via the National Center for Missing & Exploited Children.
Do not attempt to impersonate another individual or organization (such as an Amazon Games employee or representative).
5. Safeguard accounts and protect personal information
Do: protect your and others’ private personal information.
Do not: share passwords in forums or elsewhere. Amazon employees will never ask you for your password. If anyone asks you for your password, DO NOT GIVE IT TO THEM. Never post or share content that may reveal private personal information about others.
Do not sell, trade, or share accounts.
Online multiplayer games are public; you should expect others to see what you do and say, including our own moderators.
Consequences and Enforcement
You are responsible for all actions that occur under your account. In the event you receive a warning, penalty, suspension, or other disciplinary action, please know that we do not make these decisions lightly. We take these actions because we want to ensure the community stays welcoming for everyone.
Do not try to evade any disciplinary action by, for example, creating new accounts or asking others to act on your behalf. Any attempt to circumvent a penalty will also result in additional enforcement against your account, up to a permanent ban.
Disciplinary actions may include: a warning, a strike on your account, restricting your account, suspending your account, or permanently banning your account (resulting in forfeiture of in-game items and in-game currency balances associated with the account).
If you believe your account was penalized in error, you may choose to appeal it by contacting us through the applicable game’s support page.
While we have included a few representative examples above, this is not an exhaustive list of things you should and shouldn’t do. Accordingly, to protect the integrity of our community and foster a fun and safe space in which to play, we reserve the right to penalize any account or take other disciplinary actions at any time for any conduct that we determine to violate the spirit of this Code of Conduct or otherwise find to be inappropriate or harmful to the community. If you are unsure if your behavior will violate the Code of Conduct, it probably does.
We may update this Code of Conduct as our games and community evolve.
Thank you for being a part of our community and helping us maintain a fun, inclusive, and safe gaming experience for everyone.
The Amazon Games Team