10010 Error - No VPN - Server Authentication Failed

[emchaiamazon1]

Is there any update on this issue for legit players that are being affected… trying to login from Chicago to NA East - Azena… been like this for a week+ now and and only succesfully play from my mobile hotspot which is running out of data…

@Shadow_Fox @Roxx any statement or comment on this at all please?

[Chiavette]

Hello @emchaiamazon1,

Thanks for letting us know about your issue and also I’m very to hear what are you experiencing.

I’ll recommend to read the following post that may help you to clarify any question.

Usage of a VPN and/or Error 10010

Heroes of Arkesia, We have put blockers in place to prevent users from connecting to Lost Ark through VPN services. This is one of the steps we are taking combat botters, as it will help prevent them from being able to circumvent some of the restrictions we have in place and make it more difficult for them to connect to the game. While we understand that some legitimate players may use VPNs for other reasons, please note that using a VPN is against the Amazon Games Terms of Service. You can f…

Hope you have a great day and take care!

[Nostalgicrat]

The title clearly indicates that the person isn’t using a VPN.

[kataphrakt]

Ags is going in a roundabout way saying they dont care, suck it up and have a nice day.

[Fenrirskoll]

Hello Arkesians,

I am sorry to hear you have been having issues with error 10010. In an effort to keep all information unified, please refer to these other posts where this matter has already been addressed.

Server Authentication Failed 10010 - NO VPN
Escalated issue Server Authentication 10010 Please follow the steps provided here on the solution post in order to find a solution. We are investigating and we are going to need your assistance as well. Thank you all in advance - #11 by Phihn

Thank you and see you in Arkesia!