i got the same problem too…this is what we paid for? Ofcourse Americans got milions servers working good…
Hello Folks! 
Thank you for posting your concerns in our forum!
I am sorry that you are experiencing issues while trying to play Lost Ark, we surely don’t want you to face this kind of problems. We are working as fast as we can to set up new servers for you to enjoy Arkesia.
Thanks to @Julius_Khan for posting our official communicate about it in this thread.
Edit: as @Mambasser addressed in another thread about this error: "One of our Community Managers has addressed this issues in a previous thread and has let the players know that the developers are working on this matter that is affecting several players, you can check it here: Error 10027 servers overloaded - #8 by Roxx and also here: Error code W0x3-SPELPWN1N2NT - #40 by Roxx "
I apologize for all the inconveniences caused to you.
Your patience is appreciated, see you in Arkesia!
So aura is wasting because i cannot go into game now. 10027 error here too.
I have to run from work and join server or i will not play this day anymore…
Isn’t that kind of wrong ?
EDIT:
I was able to rejoin after 4-5 restarts of game…
I guess you can get in if you try. I hope new servers will be added to game with time.
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Hello I also get the error 10027, which means I can’t even select a server (or connect to the login server).
So from my point of view new servers do not solve this problem because I can’t even select the less populated NA servers even If I wanted to.
Please give me feedback on how to solve this technical problem.
Kind Regards
hi i just want my money back your servers sucks and i dont want pay for nothing
Been like this for days, and it hasn’t improved since release. It surely doesn’t feel like it’s being worked at.
I’m sure you guys are working your ass of, but it’s just not noticeable at all. 
I had same problem, after 8th client restart i got in and to a small Que of only 5500.
So seams its the login server who got the problems and not the “Servers” you play on alone.
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Yeah I was afraid of that. Seems like amazon does not take this problem serious yet
Seems like Amazon doesn’t treat game studios well enough. They go to work unmotived, therefore get nothing done during the day. 
it wont solve the queue issues for excisting players who have already bound thier packs/items to the roster of that server,unless they are given 100% what they bought when they move …
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same for me (100027)
Got a solution for you. Post admin in game, and player who prefer to speak in tchat about politic, religion, debate about youtube stars and other and probably don’t play… (if they write 15mess/min so you are not in bash, quest or dungeons…) and this player are in game while others are in queue…
Now… how the hell founderpack player could play during pre launch and cant now? move f2p player on f2p server and founderpack player on founderpack server.
right now this is not suitable… sorry but you have to care about this…its the same if i said “ok go to work and at the end of the month you will have the surprise if you will be paid or not…” and probably the one who dont work will have your pay… what a joke…
So true exactly that…haha. By the way I have experienced that error too after 9 attempts I have jumped right away in a 12k players queue. Now the real fight begins
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Hey,
With the 10027 error, we can’t even choose a server or be in a queue…it automatically gives an error, we press ok and the game is closed.
I understand that you are doing your best to fix this issue, but this is starting to be a little bit annoying.
isn’t possible to raise the server’s capacity instead of adding new ones? I don’t want a new server, I want to play in the server where I created my char and I bet that most players feel the same.
Screenshot of the error attached.
Regards.
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They are actually aware of this. The real question is: how fast will they react? Because in the current state it’s not really funny to say the least.
10027 error 
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Not at all. They never react to anything. They give some kind of random gibberish reaction and hope it’ll pass. At least, that how it feels.
I am in the same boat as you. Spent money to be supportive and all that. However I have more hours in queueing up and not being able to connect at all than playing the actual game… At this point it’s better to just never log out anymore 
. But I feel the same. At this point it’s truly getting annoying.
Maybe. But if they want to keep a solid community they won’t have the choice. Unfortunately I don’t sit around the table during brainstorming. And as I read you we can even ask us if one even exists^^. But you are right it gives the impression at least.
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Yeah. They are probably working hard on it, too bad nobody feels it like that (me included). Which comes down to a way of communicating or information sharing. A more detailed and more frequently updated log on current activities would go a long way ^^