Well, yeah, AGS or SG or both have the ability to lock servers. The CM doesn’t though…
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Too bad this CM has given the same response for the past 2 months and still here we are (Not blaming her for anything, just stating facts).
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Hey, at least we can take the new news as if they are actually thinking about locking servers instead of just saying No which was the answer that was given a bit ago. Probably their last resort though.
I’d rather see more doing and less thinking, but sure why not.
Oh for sure, we need action not words. However, their plans are changing from what we can see from Roxx’s responses.
They keep talking about player experience taking a big hit…there literally ISN’T ANY player experience because they are stuck in queue all day
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@Roxx Can we please get confirmation from the team that you/they understand this is a bot issue and not an influx of player issue? Any temporary solution to clear the queues will simply invite a stronger influx of bots. We need aggressive temporary solutions and not simple queue clearing ones.
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I know you’re the person stuck in the middle, but was hoping you could relay to AGS/SG that trust once eroded past a certain point cannot be restored, and NA player base is very far from being patient, and in this case we have been pretty patient (surprisingly!) - botting/queue problems have been a recurring theme for past three months in NA West region.
That’s an entire quarter, which should’ve been enough for most dev teams to come up with some kind of reasonable medium-term solution. I’m assuming that the team at AGS is good at their job, which I hope is the case given they get paid 300-600k USD per annum in total comp.
And yet, from our perspective, it looks like the game has taken a step backward in that regard; there has been no time in the past where queueing has been this bad, apart from launch day.
I’m imploring AGS/SG that you don’t force players like me to have to quit this game because of this issue. Take strong actions against the source of RMT so that there will be no reason for bots to exist in the first place (curb the demand so supply doesn’t have to exist). This will naturally solve the botting and queue problems. Alternatives such as playing whack-a-mole with bots clearly isn’t and won’t scale, assuming that AGS/SG has actually been working on this issue.
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I dont understand why they dont lock the servers then clean house.
Its not like there is actual new players and if they are, they are minimal.
Fairly sure we are bleeding more veterans than getting new players at this point.
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People including myself can get frustrated at the long queues but we know it’s not your fault Roxx.
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I agree on that too. There’s no fix that will literally be 0 bots. That’s what it feels like they are trying to do and figure out lol
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you guys know what? Im sooooo done : ) im so angry rn, i so hate this f***ing …
2 mins left and just no hope
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That party finder shit has been there for 3months and it has been reported and mentioned on forum several times, but it’s still there with the same guy. Literally another proof that CMs only choose answers that they want and AGS doesnt work at all
id be ok with Qs if i knew they were real players.
but when it was real players on launch, they locked the Qs.
… bots are better treated than us.
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With all due respect, this isn’t enough anymore and these words ring hollow. I hope you and ShadowFox and the rest of the CM’s can make this clear in your communication with SG that the community needs an action plan and we needed it yesterday at this point. If someone needs to work extra hours to accomplish this so be it.
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these queue problems made me lost 2wei cards,i almost lose my patience. just lock the servers,stop them creating new characters on NAW,at least for now.permanent ban for RMTer
I actually wonder how many hours @Roxx has in the game and how many times she has logged in the past few days during her free time or she didnt because of the Qs…
This is one possible solution that has as many negatives as it does positives. This isnt a decision that they are just going to make. Locking servers from new character creation is a massive decision that theyd have to make. Its almost like a last resort type solution. Nobody should want this to be the what needs to be done. But for the long term health of the game they need to at least seriously consider it.
How is this even relevant. Why does that matter to you? She knows that the issues are bad like what are you even saying
My crystalline aura keeps ticking away, meanwhile, queues around ~1150 PDT:
We can’t log in. We can’t complete dailies. We can’t complete weeklies. We can get our daily log in rewards. Customers have been having their time to access a product which leadership is directly responsible for get shorter and shorter and we have been attempting to inform the greater powers that be that if they do not act soon it would only get worse. We’ve been saying this for months and now we are here.
Our progression on NAW is effectively stunted. The only time legit players can even stand a chance to log in is directly after maintenance. So that’s one day I have to try and knock out as much as I can because the rest of the week, the game is effectively shut down by bots.
I’m tired of apologies, I’m tired of empathy. What I want is for leadership to schedule an immediate appointment with a proctologist, get their heads removed from their rectum, and finally handle the situation.
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