Hi, I was in Argos raid during the server crash in EUC on april 21, it ate my entrance and I didn’t get any reward. (It was my first ever Argos raid so now I have 2 more weeks instead of 1 to get the full Argos set)
I did contact support, received a mail saying “escalated your case to the technical team” but I still didn’t get an answer or any compensation.
What do I have to do to get my entrance back ? I saw people getting theirs and I’m getting worried it won’t happen for me.
Thank you for your time.
SERVER : EUC Calvasus
Character name : Nooosk
Hello, @Nosk and Welcome to the Lost ark forums.
I’m sorry to know what happened while you were in the middle of that Argos run.
At this time, we’re not able to re-grant the ability to participate in limited entry activities. You’ll be able to participate in weekly events after the weekly reset that happens Thursdays at 10am UTC.
However, as we experienced unexpected maintenance on the EU Central region, noticeable crashes in all regions, and overall inconveniences to our players we are going to be giving out a Maintenance Compensation, which includes the below items. These will be a one time login bonus and will run for 1 week, ending on April 30th at 12am PT / 7am UTC.
- 3 days of Crystalline Aura
- 2 Aura of Resonance Recovery Elixirs (Upon claiming from Product Inventory you will have 14 days to use this item. On use it will grant 50 Aura Of Resonance)
- 3 Ascendant Honing Chests (This is a chest that allows you to chose 1 of the following, in order to help improve your honing chances)
- Star’s Breathe (Tier 1) x15
- Moon’s Breathe (Tier 2) x15
- Solar Protection (Tier 3) x5
- Solar Blessing (Tier 3) x10
- Solar Grace (Tier 3 ) x30
If I can help with anything else, tag me here and let me know. Stay safe!