24h over - still no re-entry ticket

As many others I got kicked while doing Abyss because of yesterdays server hotfix. There was no warning, nothing. At least implement a warning notification. I got locked out and got no re-entry ticket. I have seen many people in forum getting their compensation within few hours. Now 24h have passed and I stilll haven’t gotten mine. Please provide compensation.

Server: EUW-Punika
Character: Shakastra