How can I claim my second power pass isn’t in the mail.
All powerpasses are currently disabled at the moment sadly.
Like @pyroaddict04 mentioned all passes are disabled right now.
If you are referring to the free Vern passes you should receive the second one in the mail after you use the first pass.
Hello and welcome to the forums and thank you @pyroaddict04 and @Bluecogs for your correct input on the matter,
I am sorry to hear of your disappointment with being unable to use your power pass at present but that is indeed the expected temporary behavior. You can read more about this here:
You may check on official updates regarding this matter in the Official News Forum as well as our main site.
Given this is a repeat thread on an already addressed topic, I am closing it now.
See you in Arkesia!