i have been banned about 2 weeks ago, and in most cases, if someone think they played lawfully they would apply for a ban appeal. Which i did.
Now a bit of myself, i played around 300h of lost ark, i am an amazon prime subscriber, and spent couple of hundred $ on various starting packs and store items.
I have played on and of, only to find myself banned one day, that day mind you i played 30 minutes. Now any sane person wont spend money and cheat at same time, specially in a game that literally offers a lot of things on a silver platter, as long as you are willing to put an effort in.
Now i am not unfamiliar with bans, specially with EAC, because lo and behold it happened in Apex legends, for using a software that i guess 40% of the gamers use, which is Logitech software. Now that ban has been lifted, surprise right ? I mean EA has also not prefect customer service.
And here i am, making a ban appeal, offering my availability to any and all possible information they need to take a correct decision, for then to receive a sorry you were banned, we don’t care for any more , after all we take cheating seriously.
I find myself perplexed, because if this was happening in IRL, Johnny would be in jail right ? I mean, i have yet to see any logs, messages or proof from them that i was cheating. And we do know that they can monitor even what we ate this morning.
Now i don’t even want to mention the usefulness of CS live chat, some of the people there are nice, and some think you are an idiot. But where is the fairness ? Where is the proof? Why wasn’t i asked any info ? Is your software so failure proof that you believe it 100% ? Now i don’t like to make threats, but i do know some people from Amazon as my job offers me some contact with them , i will of course write left and right, maybe i will attract the attention of some people that do care about what is happening, and it’s happening a lot.