Hi guys,
I’m playing on steam and i have 46 hours in game but when i tried to trade the game says “you are not trusted account bla bla bla…” how can i make my account trusted.
Hello @umut_fener007
Welcome to the Lost Ark Forums community. We are glad to have you here.
I am sorry to hear you seem to be having issues with getting your trusted status from Steam to reflect in Lost Ark. Please note that accounts that have not met certain requirements with Steam will have lower purchase limits and will not be able perform certain in-game actions as listed here :
- Initiating player-to-player trades (requests can still be received)
- Sending in-game gifts
- Exchanging Royal Crystals for Gold
- Sending in-game mail with attachments
Some additional restrictions were added with the Patch update on July 20th :
Added new preventions to deter gold sellers. Paid gold (purchased from the currency exchange) will have a 3-day withholding period. Gold that is under a withholding period will be called ‘withheld funds’. Gold without a withholding period will be called ‘available funds’. Withheld funds will be restricted in the following ways:
- Cannot send withheld funds through mail
- Cannot deduct from withheld funds when accepting billing mail
- Cannot use on 1:1 trades
- Cannot use in Auction House
- Cannot use in Marketplace
- Cannot use in Loot Auctions
This is part of a security measure that is in place to combat bots and of which you can further read about here:
In order to make your account trusted you will need to have performed a purchase(s) for at least $5, where sometimes Steam will require a period of 30 days to have passed from the date of the purchase. You will also need to set up the Steam Guard Mobile Authenticator specifically for this status update to take place.
How to set up Steam Guard Mobile Authenticator
Please note it may still take several hours for your account to become ‘Trusted’ after activating two-factor mobile authentication for the first time and up 30 days depending on Steam’s clear time.
I hope this helps. Cheers! ![]()
I’m trusted on steam i spend approx 1000$ and i have 2FA on steam but i’m not trusted on lost ark
oh, not sure if requests can be received.
i think important thing is to mention is that its 5 dollars in This year, if i am correct.
Not having trusted accoutn is no problem to be honest, it doesnt really limit you.
Only stupid thing is that you cannot send acessorries to your alts rofl. That should be fixed.
Thanks a lot for the additional query @umut_fener007
As mentioned by @Borbarad, You need to make a purchase of $5 or above on Steam within the last year. Also, the 2 Factor Authentication should be done through the Mobile Authenticator and not by email authorization.
@Borbarad I request you to submit your feedback regarding the process to get the trusted status through the Game Feedback - Lost Ark Forums section.
See you in Arkesia. ![]()
i spend 5$ already in last month i read all of your texts and tried all of things then wrote here…
yes i have steam guard
yes i spend 5$
yes i don’t have vac ban
yes i’m playing for 1 week
yes yes yes i did everything
but still can’t reach