About purchasing Royal Crystals prices bug or mistake help pls

Hello Im Turkish player. And today Royal Crystals prices updated but it should be mistake the 5750 and 12000 Royal Crystal prices. We compare to old prices to 1000 and 2200 Royal Crystal prices increased to like %20 but 5750 and 12000 Royal crystal prices increased to like %300 its not normal can you help us to fix it please :slight_smile:

I’ve moved this over to the support section.

Hello @Thesertey

Hope you are doing great and apologize about this situation.!

I understand that the price changes with the region even though this topic will need to be scalated by a web ticket so it can be properly investigated.

Cheers Hero!

We have been discussing the issue for 2 days at this link and a ticket to Amazon Games has been opened, but there is no response. Don’t worry my friend, they don’t care.

Has there been any update on this? I want to purchase another char slot, but these prices…

Hi @meowmimi

Hope you are doing well!

Thanks for your reply!

Regarding to your question, I would like to share the reply made by one of our community manager in the following post related to this.

Hope this information help you! :wolf: