I bought the black Abyssal city skin and when I tried to dye it every part color turned white and when I tried to revert to the original color it remained white on everyhing.
The game lost me 10 material for recolor too but that doesn’t really matter to me and I actually like the withe one but I think it’s a problem that people can’t revert to the original color.
I hope this works for you, f this doesn’t work we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:
Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:
DxDiag report:
Go to Windows Start search bar and type dxdiag.
Click on dxdiag.exe.
When green progress bar goes away, select Save All Information and save the file to their desktop.
Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!