Hello there.
I have a problem I have seen others have too.
The game crashed during the first boss of Demon Beast Canyon, the first Abyssal dungeon, and now I have a lockout on that, blocking all my progression, and i got nothing from there, denying me a week of that content.
I’d like to see it solved. It is quite disappointing and, well, sad.
Welcome to the Forums
I hope you are doing great !
As an update i found this Post under Bugs and Exploits were you can check more updates about this , since this Team is already involved working to solve this issue and prevent it from continuing into the future.
I hope this helps and make you feel more informed about this situation!