Had an unfortunate disconnect as the final boss was about to die and I am now locked out of progressing. Could I get any help with this? Thank you.
Region: EU Central
Server: Kadan
Character: Alekard
Hi @Enzime
Hope you are doing well!
I’m so sorry for got disconnected from Abyssal Dungeon and for the long delay in responding to your post.
I would like to tell that we’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .
So if this happen to you again in the future you can expect to receive a re-entry for the dungeon in scenarios caused by a verified server crash or outage.
Hope this information help you! 