Abyssal dungeon during maintenance drop


I was in Demon Beast Canyon (1. abyssal dungeon) and server turned offline during scheduled maintenance. Now when I log in to the game, I can’t enter this dungeon again to finish. It says “Weekly entry count exceeded”. Is there any possibility from support to reset this counter?

Thank you very much in advance.

Char: Nikkira
Server: Sirius EU

Hi there, I hope you are doing great

Unfortunately, there is no available option to reset it. I do apologize for any inconveniences.

I hope you have a great week.