In Korea, Russia and Japan, giving back an object obtainable from the reputation that you have accidentally thrown away is very easy and is provided if it happens once, why do you have problems? Also, might you not respond with an autoresponder? Thanks
Hello @Savazel, I hope you’re well and sorry for the delay.
I’m sorry that your reputation reward item is missing, were you able to find it?
If not, as @JWarlock mentioned, we’re currently not able to restore or refund items that were destroyed, however, the reputation reward item “Magical Fermentation Boost” cannot be deleted, so it is possible that it is somewhere in your inventory, please make sure to check your pet’s, personal and roster storage.
If you still can’t find this item, please reply below with the name and server of your character, and if possible, please provide us with screenshots of your inventories.
I have destroyed the item cooking #1 of Rohendel. This item was created with Fermentation boost, for this i cry alot. I have 1234/1235 Mokoko T.T
Without this item i can’t take my last Mokoko, hope i can have back the #1 cooking item or Fermentation or unlock mokoko of rohendel (?)
Name character: Savazel
Server: Neria (EU Central)
Do you want screenshot from my all characters?
NB. I destroyed the item made with the Fermentation Boost (which unfortunately can be destroyed), so I lost the possibility of being able to recreate it, the problem is there.
I’m sorry to read that you’re also missing an item for Rohendel’s Mokoko Seed collection, as mentioned before, the “Magical Fermentation Boost” cannot be destroyed or sold, are you missing this item or the “Empty Ether Bottle”?
Either way, please provide us with the name and server of your character so we may investigate further.
I’ll be monitoring this thread for your reply, have a good day in Arkesia!
I’m sorry to read that your Empty Ether Bottle is missing too, after further investigating it seems that it’s best to further escalate your issue, do you remember the date when the item could have been deleted?
I’ll be monitoring this thread for your reply, have a nice day in Arkesia!