Title, i was doing a honing session and accidentally deleted the rare gear instead of doing my gear transfer to the epic quality gear. Is there a way i can get it back?
Hello @protod13 !
There is the possibility to restore certain items if they were destroyed or lost within 7 days, after that we are not able to do so. You will need to contact our Customer Support so they can help you with this issue, make sure to gather many information as you can.
Please contact Customer service using the link here:
Contact Us | Amazon Games
Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:
Go to Windows Start search bar and type dxdiag.
Click on dxdiag.exe.
When green progress bar goes away, select Save All Information and save the file to their desktop.
If you need further assistance in any other issue please don’t hesitate in reaching us again!
I hope this helps, have a great adventure !