I was trying to use my first power pass, but the game kept saying it wasn’t available for the my alt, so I tried moving the vern pass to his storage. It still didn’t work, so I deleted the character to try again, but forgot to move the pass back to roster storage. Is there a way to get it back? What happens to the pass I would get after using the first one?
Hello @madhukar!
Let me try to assist you with that, I can restore your character to see if the pass is still in his storage.
Please let me know the name of the character, server and class please. Also remember to stay offline of Lost Ark for me to be able to restore it.
I will be awaiting for your response! 
Character Name: Maddhukar
Server: NA West Bergstrom
Class: warrior
Thank you and I am offline
Berserker specifically
The character was restored.
Please before opening the game do a file integrity check for Lost Ark.
Let me know if you see your character and if you have any other issue.
I accidentally deleted my character with the power pass as well, would you be able to assist?
However I have a full roster 
Hi @mikemariscal89!
If your request is to recover the character (the one which you spent your powerpass), for sure! I’m glad to help with the character restoration.
We just need an empty character slot so I can recover it and the character name with the world/server to look for it.
I’ll be tuned to your reply!
Cheers. 
Hi there!
North America West
Enviska
And I’m sorry i deleted it a little bit ago, the name is was either Tinasley or Tinaslay lol
Thank you in advance!
Hello @mikemariscal89
I hope you are doing well.
I have successfully restored the deleted character for you. Please relaunch the game and check if it’s there.
Have a good one. 
I have just made the same mistake! I just accidentally deleted my berserker Omegaslash on Avesta server holding my power pass item. Would you be able to help me? Thank you so much in advance!
Hello @jlwagner
Welcome to the Lost Ark Forums community. It’s great to have you here.
Could you please log out of the game while I try to restore the deleted character for you?
Please let me know once it’s done.
Just logged out!
Thanks a lot for your response @jlwagner
I have successfully restored the deleted character for you. Please relaunch the game and check if it’s there.
Have a good one. 
Thank you thank you thank you! Appreciate the help big time.
1 Like
Hi!
While I’m not sure if I accdientally deleted my second Vern powerpass, I have no idea where it is and I know I used one on my first alt and that’s it, I haven’t used a second. I have no memory of getting one in the mail after using the first. While I don’t remember if I even got it, I’m also unsure if I did and it was in the inventory of either of two characters I recently deleted.
Hello @darkling
Welcome to the Lost Ark Forums community. We are glad to have you here.
I’m sorry for the issue regarding the missing Vern Powerpass. In this case, I can try to check if the Powerpass can be found on one of the deleted characters and check if the characters can be restored.
If you want the characters to be restored, Please provide the character and server names for the deleted characters and make sure that you have available empty character slots for the restoration.
I also request you to log out of the game for the time being if you wish to go ahead with the character restoration.
Looking forward to your response.
Hi hi, thanks for responding! Is it possible that in addition to checking if the powerpass is on one of the deleted characters, would it be possible for you to check if I’ve used two powerpasses on my account?
But the two deleted characters are:
Name: Valhalleia
Server: Karta
Name: Sleiphe
Server: Karta
I am logged out and have two available character slots.
Thanks for the response @darkling
I have successfully restored both the deleted characters for you. Please relaunch the game and check if the Powerpass can be found on one of the characters.
If the Powerpass is still not visible, I request you to submit a Web Ticket to our support staff using the below mentioned link along with the link to this Forum Thread to escalate the issue further.
I hope this helps. Cheers! 