After Yesterday Update Game Crashes at Random All the Time

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1

After Yesterday Update I’ve been having random crashes on the game, sometimes it takes 5 min, sometimes 15 min, the game just crash and return to desktop, its happening on all characters, its really annoying since i cant compromise on doing anything in-game, i already tried a bunch of different solutions provided on other threads, but nothing solved, i hope you guys fix this problem with a patch real soon.

I tried the following:

  • Verify Steam Integrity Files, closing Steam and running it as Administrator
  • Changing from Borderless to Full Screen
  • Restarting the PC and closing background programs
  • Check for Windows and Driver Updates
  • Changing the Graphics to Low
  • Opening the Game with AMD Radeon Software to see if the CPU or GPU was overheating while on the game, which was not the case
2

Hello @prov1der, welcome to the Lost Ark forums!

Thanks for reaching out about this issue with your game since the last update.

Would you mind contacting us via a live channel whenever you are available please? We need some personal information from you which is why we cannot handle it on a public forum.

You can reach us using the following link:

This issue seems to be something really specific and I se you have done most of the “troubleshooting steps” and I do believe requesting an escalation with our developers might be the best option.

I do want to thank you for your understanding and patience.

:dragon: