you expect him to actually say it? 
1 Like
arent you tired of that pathetic narrative of yours? blindly blaming everyone for cheating ? are you happy that someone else gets banned for no reason? what kind of person are you?
then mintutes after a mod says there was a false ban wave…
answer the question
Welcome to lost ark, enjoy yout stay!
I know half of the people selling the gold you screenshoted, they never got banned. Its a thriving business. Honestly anyone that values their time and doesn’t want to risk losing everything randomly should play something else. Or join the business, at least you get something out of it 
The commerce issue is bank related.
Did you ever do a charge back or live in a country where the U.S. has trade restrictions (like Cuba… North Korea)?
Hello Tumitak,
We are moving your request to our Game Support section so we can better assist you.
2 Likes
Until now I still don’t know. After 2 times I ask they start automatic bot answer
I appreciate but I try many times and they even care. Also I just want the Ban Warning just dissapear from my account I don’t wanna play it anymore. Amazon did the worst thing ever that was pay for Streamer promote the game instead that they ruined the Game. I wait this game for so long and get dissapointed I even play in Korea Server when it launch and some Korean were selling accounts. But play it now. I don’t feel like anymore.
Amazon should add some Moderator in all region this way they gonna understand what I’m saying
Nop. I nver did such thing and I don’t live in any of those countries
In NA and SA many players use DPS Meter using a 3rd program. As the EULA says it is illegal but nothing happens and they keep using and also make fun about the AGS
If you move to them and say I just want that the Ban Warning dissapear from my account I would be very glad also you can say I don’t wanna and won’t play any games from Amazon anymore. I care about my Steam account that worth a lot
Did you use VPN to change regions to buy cheaper Royal Crystals?
Credit Card transaction decline?
It might be when you bought a costume and the player decided to charge back that costume…
But Commercial - Fraud issues seems to be $$$$ mostly bank related.
Nop. I don’t use VPN or anything like this in Games.
Sometimes my credit card decline for security reason but when they call me I approve the purchase.
There was 2 guys I send a Platinum Pack sold before the new one. Could be it?
One may start to understand that Amazon banning system sucks ass after a ban wave every month.
But some people really won’t understand that touching fire is bad untill they actually burn themselves.
Not everyone has access to a decent thinking ability I guess.
Greetings everyone
Hope all of you are doing great today
I’m truly sorry for all the inconvenience you have faced through the Appeals process
@Tumitak
Unfortunately we are unable to see or provide further insight on the result or handling off bans appeals as that information is only handled by our Appeals Moderation Team.
We recommend to please contact our Appeals Moderation partners for this them to be able to assist and see the information about the penalty.
We apologize for any inconveniences generated by this
Have a nice week.
It’s ok. As I said when you keep replying more than 2 times they start to send automatic answer messages. Also in my country AGS even care about give us the support in your mother language and even send in english they care. Well, it’s ok. I’ll send the last few documents to my lawyer and gonna sue Amazon
If they are claiming fraud it was likely a payment or chargeback issue. I would verify your steam purchase history and make sure nothing was refunded. Sometimes steam refunds purchases that look suspicious and unfortunately in the case of lost ark this always results in a commerce lock being placed on the account.
If you are connecting over a VPN to a region with cheaper prices in the store and they detected this that would also likely lead to a commerce lock.
Steam transaction history should be your next step though. If something was refunded contact steam ASAP and make sure the purchase is restored. At that point you should appeal again including your communications with Steam and images of your steam transaction history showing that you have corrected the problem.
Part of the reason they commerce lock accounts is because AGS has extremely limited ability to remove purchased goods from accounts. It is easier to simply ban the account until they have the money they are owed. It sucks but it is understandable.
That was the first thing I did before appeal. I send AGS Support the whole Steam History and the answer was that wasn’t enough proof they want
The only thing it last it is send my whole credit card payment bill that will be almost 1 year LOL
Funny is that “fair play” hehehe… Those 2 last attachment I send here is fair play (Speed Hack used by a Brazilian and RMT Seller that are Brazilian either) LOL
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.