I got bug from Aira’s Oculus which I was the only one who entry the dungeon then game kick me out the dungeon automatically.
Also, system counts that I finished the dungeon.
How can I do with this?
However, when will you fix this issue ? It’s like 2-3 months for this dungeon entry issue?
Hello and welcome to the forums!
I have indeed escalated this issue, and from a search around I found that the issue is being worked on by the team.
@yastahgaming ,
1st update: The develop team is currently working on this bug/issue, so no big news for now. I will be checking and add any news available.
Please keep checking on our social pages/forums for any related news.
As for an entry count reimbursement. The system that returns your entry is explained below.
Heroes of Arkesia,
We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…
I hope that helps.