When i logged in on my account, my platinum Skins is missing from my character and inventory! what is going on amazon? please retrun them
Hello! Moving this to the game support section.
I’d also advise you contact our support with the link below.
I have and got an automated response… i just want them back. is there anything you guys can do on your end? and thank you for replying Ominous!
Hate to say it but nothing can be done over the forums. Best they can do is “pass along” the issue to support teams themselves. I’ve seen others be affected in similar ways upon merges. I would start collecting as much info as you can to prove you had the skins that are now missing. You may be contacting support, but you’ll have do all the support for them.
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I hope they fixe this. i paid 100$ for my platinum package to have all my skins dissapear. its not right
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Hello @blyn, thank you @OminousOnion for moving the post over and thank you @pyroaddict04 for your input,
I am sorry to hear you seem to be missing a skin. Please note @pyroaddict04 is correct in that we cannot directly address this matter via the forums and this scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be better if you could please create a web ticket by going to the address provided by @OminousOnion.
If you have already received a response via Email, you can reply to it in order to follow up. Please, do not hesitate reaching out to live support to have this looked into.
See you in Arkesia! 
ive have recieved email from a representative. i will try their solution later when i get home. i hope it works. thanks you all for the reply. i was getting tired of automated responses. Again thank you and i hope you and everyone else in the team have a wondnerful day
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