Another Twitch drop not recived

Hi I watched a twitch stream for the require amount of time to get Saphia Pet Chest I did everything correctly but because of the server resets bugs ect I was unable to collect it in game :frowning: could someone please look into this please :slight_smile:

Hello @ellochopper,

Welcome to the forums, itโ€™s great to have you here!

Thank you for taking the time to reach us, I apologize for this issue.

This is an issue we currently have and has been escalated already, our devs are working on fixing it as soon as possible. Hereโ€™s the post with all the details regarding this Update on Current Top Issues

Hope this helps!

Thank you for your quick response :smiley:

Hello again Im back after hofix/update it seems to have worked items after fixes but sorry to say I still havenโ€™t got the super cool fox pet I won days ago :frowning: now everything has been sorted at your end is it possible to send me my pink fox pet please :smiley: