Any can help me? Ban bug

My friend take ban for 1970 and he ask for support and support say to talk with microsoft for change date in PC. This is a joke @Roxx @Sandovall

Hey there @Pankekaskbr, welcome back to the forums!

I’m sorry to know you’re having a situation with a suspended account.

Neither forums staff, nor support can discuss anything related to suspended accounts or appeals as we don’t have access to such tools.

In case your friend hasn’t done this already, please refer them to appeal the suspension via Appeal web ticket here.

Make sure your friend adds the expiration date of the penalty so our dedicated team can look into this and determine if there’s an actual suspension on their account.

I hope this helps your friend, stay safe!