Are EU servers down for founders?

Game Support English Support
1

Hello.

I have a question regarding the bronze founder pack I’ve bought to my account. After I start the game, it gives me an error saying that the server is not available. I’ve checked the server status for EU and all of them are green. What can I do?

Thank you,
Padre

2

Hey Padre,

I appreciate you reaching out and letting me know about the issue you are experiencing. At this time our team is aware about the EU Server Issues and are working on the situation.

In the meantime, you can reach out to Lost Ark - Support | Amazon Games 5 for potential work arounds.

I hope this helps! :smiley:

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