Are you ki̇ddi̇ng me?

I’ve been playing lost ark for 3 weeks and ı am have been waiting powerpass for 2 weeks . Pls fix this problem guys.I dont want to play lost ark enough.

Hello @mehmetgurleyen5755,

I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

I’m sorry you’re having issues with your PowerPass, in this case I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to create a support ticket and review your case deeply.

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need further assistance in any other issue please don’t hesitate in reaching us again!