Hi,
I’ve raised several tickets and contacted support since the EUC crash happened on Thursday. When the crash happened my character was on the loading screen to get to Argos and that locked me without even getting to the boss at all. It’s been 5 days since the tickets I’ve raised and I’m still waiting for your automated system to provide me the ticket.
Please could you take action so that I don’t lose my Argos weekly run?
The character in question is:
character name: Fratgiolo
EUC server: Neria.
Welcome to our Forums, I hope you are having an excellent day
We apologize for the issue you were having with the Abyssal Dungeon entry ticket we are aware of this.
Please see the link below on the Official News, we are currently working to improve this experience.
Thank you to bring your comments about this on the Forum so we have more visibility.
As soon as we have more updates on this topic will update the Official News forum to have more visibility for the rest of the players.
Also additional you send your feedback on this part to helps us to have more opinions to improve our products.
We’re all aware of the mere “existence” of this system but the post you’ve quoted mentions delivery should take up to a day. We’re at a week now, am I ever going to get the ticket for my Argos back?
