ARK PASS issue with reward

Hi,

For my LVL 17 award, I chose the Ascendant Dispatch Seal Selection Chest. However, its not anywhere in my inventory. I think it is bugged since I never got it. Could you please help

Hello @shapeshyft, hope you’re doing well.

I’m sorry to read that your Ark Pass reward is missing, were you able to recover it? Remember to check all your inventories (pet inventory, personal and roster storage).

If you still can’t find it, please reply below with the name and server of your character.

Have a good day in Arkesia.