Bad experience for my $$$

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1

EUC / Slen server. Platinum Founder Pack bought.

  1. Twitch drops can’t be redeemed.
  2. Compensation pack for go-live debacle can’t be redeemed.
  3. Queue 1-2.5hrs long unless you play during the night only.
  4. For 75% of the time:
  • crystaline aura not working
  • crystals missing
  • shop not available
  • matchmaking not working incl. dungeons in party

Nothing above was addressed by the competent AGS people in the last week. No COMPENSATION was announced.

Summary: Product I bought DOES NOT WORK. I will never buy another AGS game.

3 Likes
2

Same here… any game AGS are involved with in the future is completely written off for me. I thought for a game that was developed by someone else and had been released for years there wasn’t much risk for it going wrong… how wrong WE all were… shitty launch, shitty communication. 0 player engagement from EU. It’s a joke.

3

I feel really robbed buying the silver founder, I can’t believe the level of absolute violation you must feel.

4

Also… when things like this happen to the biggest virtual server provider globally … you know they are EXTREMELY INCOMPETENT. I made a mistake when I thought the New World debacle was an one-time-issue. Its certain this is the way they make it. :frowning:

5

only with new world? They’ve failed with 5 games so far.

6

Correct, it’s a robbery. The worst thing is the game itself is awesome really. But AGS kills it and scammed us all…

7

Oh, it was adressed. They basically said they can’t do anything. KEK

8

NA East not one problem. Did not buy founders pack but got a rip off starter pack though cheapest one.

9

UPDATE after the server restart:
Second Platinum Pack, Welcome Pack and two (all) Twitch Drop items received.
Aura is back for now … but for how long? :frowning: