Banned for Cheating - Cheat Program Detected

[Luminei]

I got permabanned yesterday because of “Cheating: Known Cheat Program Detected” but I don’t understand since I don’t use any program for my benefit, I don’t know if the game detected any program that I usually have open as “bad”.
I have been playing for a long time and invested enough money to risk my account…

I do not think that someone who has invested money and has played their hours every day has cheated.

I sent an appeal and the support answered me obviously that I had cheated, then I sent another appeal adding evidence and they answered me in 5 minutes, saying that they reviewed my case very well, which is not true

• Here is my purchase history
  
  
• And here are the possible cheat programs
  
  
  
  I read on the forum finding other similar cases and it seems horrible to me that someone who has been playing since the beginning, who has spent hours, his money invested, is banned like this and is not reviewed well.
  -I would appreciate it from the bottom of my heart if a moderator would review my case please.
  Server: Galatur
  Character: Lumineixv
  Server: North America East

[MitteJuni]

hello, I kindly advise you to repost this in this thread where the CM replied, to ensure this specific topic is not overlooked by mistake.

Banned for Cheating: Known Cheat Program Detected

I got banned because of “Cheating: Known Cheat Program Detected” and I used over 1.5k in CAD so I don’t cheat because I don’t want my money going to waste. They want me to send a record of me not cheating and I don’t understand how. I don’t have any recording of my game and they are just saying “If you still feel that you have been mistakenly penalized despite following all rules in the Amazon Games Code of Conduct, we would appreciate it if you could provide further evidence to substantiate you…

[Luminei]

@MitteJuni

hello, I kindly advise you to repost this in this thread where the CM replied, to ensure this specific topic is not overlooked by mistake.

Thank you! I’ll do that

[Ta1]

@Rarshaiz

premaban?? :o

[Luminei]

Yes:(

[Vidar]

Hopefully we hear something back from someone today, since they started looked into it last night.

[Roxx]

Hi there! If you haven’t, do you mind sharing this post in the ongoing megathread about this topic?

Banned for Cheating: Known Cheat Program Detected

I got banned because of “Cheating: Known Cheat Program Detected” and I used over 1.5k in CAD so I don’t cheat because I don’t want my money going to waste. They want me to send a record of me not cheating and I don’t understand how. I don’t have any recording of my game and they are just saying “If you still feel that you have been mistakenly penalized despite following all rules in the Amazon Games Code of Conduct, we would appreciate it if you could provide further evidence to substantiate you…

It seems like you may be encountering a similar circumstance.

[Luminei]

I just did it, thank you very much

[Rarshaiz]

No not suspended or banned. I just don’t do anything to help them promote the game. Removed myself from creator program and did not agree with the terms for their NEW creator program.

[Ta1]

what are you talking about? just stream yourself do pvp who cares about the program

[Rarshaiz]

I really appreciate the support. I really do. But my mind is made up. I no longer will invest any more money in the game or show any support for it in any manor so long is they keep up the mess that they have created over the last 7+ weeks with little to show for it.

[Ta1]

@Rarshaiz

I no longer will invest any more money in the game or show any support for it

who asked you to? dont spend anything just do arena pvp, I dont care if you even trash on the game during stream but give me the content
no one cares about this garbage guild wars 2 game… leave it

[Rarshaiz]

When i start doing PvP in another game ill let you know. Right now switched my streaming hours to mornings and no longer stream in the evening do to schedules changed at home.