@Roxx
I’m posting here for a friend.
Region: US West
Server: Valtan
Username: Martindan
steam id: 76561199205985891
according to them the accounts are being unbanned, but I only see more people coming to complain that it was banned and very few people saying that it was unbanned, this is absurd. I still get banned too, help us @Roxx
Region - South America
Server -Kazeros
Nick - Inumanoo
Steam- Inumano
Steam ID - 76561198211327472
2 Likes
They removed my ban just now, I actually got a steam message saying the ban was removed
I understand I’m among the lucky ppl who got unbanned, so keep posting to bring some attetion to this!
But it seems they’re actually working on it
Thanks @Roxx for actually listening to us
3 Likes
I have been unbanned. They are actively working on the problem. It appears that they are unbanning in the order in which they were banned, just hang in there.
That being said, we CANNOT forget about this or let AGS try to shrug it off.
- how many people were falsely banned?
- WHY were all of these people falsely banned?
- how can we be sure this won’t happen again?
- why did this take so long to resolve?
We need answers to all of this, and some BEEFY compensation. Anything else is just cowardly.
Do better, AGS
12 Likes
I have not been banned but my brother did and sometime we use each other computer to play. Now playing with the fear of getting random ban any moment scares me.
1 Like
my ban still nothing, how sad for me, to remain banned in brel week. =/
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I logged on December 12 and was fine. Logged on the day after to check I was banned. A lot of folks here were also reporting Dec 13? So hopefully it was just that 1 day. But need more data points.
3 Likes
I got banned last week for the same reason and I created this account to post and I’m still banned very sad they were deleting posts about banned forum accounts so I think this week is when they realized a lot of people were being banned and went to see what was happening
I don’t actually think they are unbanning people in the order they were banned. Some that were banned last week are still banned where some that were banned just a couple days ago are already unbanned.
I’m guessing it could be based on steam ID alphabetical order?
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I don’t know how it’s been, but I really wanted to be unbanned soon, I didn’t inflict any rules, I didn’t use any cheating, I was just one of the “lucky ones” to be banned due to the EAC error
I would wait till Tuesday, as Roxx did say it’d take some time. And to let her know if you are still banned and so they can take another pass at it.
14 Likes
Hi @Roxx ,
I was trying to play the game to run some dailies after work i get an ban on December 12th i got the following message:
Character: Shroomie
Server: Mari
Steam ID: 76561198121372465
I just get unbanned. Look they are working on it for all of you still banned hope get unbanned soon and pls ags take care in bans and watch out why too many people have been false banned
Thanks @Roxx for help and listen us
Oops. Forgot to post my details before.
Region: NA West
Server: Valtan
Character: Zealerssd
Steam ID: 76561198046192276
hey, my ban persisted through the weekend 
i already wrote into this thread on thursday, describing my situation
steam: txnudel18
region: EUC
server: Asta
main character: Soulfang
still hope i can access the game again next week :') thanks!
I just got my account unbanned. The steam notice came around 2PM EST. Forum unban took a couple more hours after the game unban. Good luck to everyone else who is still trapped in the unfair banned situation.
2 Likes
@Roxx Typing for my friend as he cant type in forum. He’s ban is still active after 6 days and nothing changed during the weekend.
Server: Ealyn
Character: Vukx
Region: Western Europe
Steam ID: 76561198978873211
1 Like
@Roxx My friend is in a similar situation ( Typing for him as he cant type in forum). He’s still banned since the 12th.
Please look into this matter.
Server: Thirain
Character: Johnstagger
Region: Central Europe
Steam ID: 76561198166097759
1 Like
@Roxx Typing to my friend as he can’t type in the forum he keeps getting banned with no result. Server: Kazeros
Character : Qena
Region: South America
Steam ID: 76561199076404275
1 Like