Still permanently banned for Cheating: Known cheat program detected.
Region: NA West
Server: Valtan
Character: lugaga
Steam ID: Rb9Oq3Nb0Ll6
It is really unfortunate we are the small minority that is caught in it. EAC is famous for their false bans in other games. This situation feels like AGS just rely entirely on EAC to do bans for them and leave it so there’s no humans responding to your claim. A lot of the mails feel automated, and given the time of days the emails come out, it’s either someone hitting a button or just a completely automated script.
I will give AGS the befinit of the doubt since they have identified this issue and are looking into it. Evident from some of the accounts that have been unbanned.
Still permanently banned for Cheating: Known cheat program detected.
Region - North America West
Server - Valtan
Main character account - Lxxxxxxxxxxxlol (1510)
Steam - lx416818461
Steam ID - 76561198276972368
It is really unfortunate we are the small minority that is caught in it. EAC is famous for their false bans in other games. This situation feels like AGS just rely entirely on EAC to do bans for them and leave it so there’s no humans responding to your claim. A lot of the mails feel automated, and given the time of days the emails come out, it’s either someone hitting a button or just a completely automated script.
I will give AGS the befinit of the doubt since they have identified this issue and are looking into it. Evident from some of the accounts that have been unbanned.
Hi @Roxx it has been 116 days since I have been banned and I have provided evidence, but I know they are not looking at it. Can you please look into it. Still permanently banned for Cheating: Known cheat program detected.
Region - North America East
Server - Ladon
Main character account - Truonghell
Steam - Truong
Steam ID: 76561198069895622
Region - North America West
Server - Valtan
Main character account - Xxaholic
Steam - 123
Steam ID - 76561198419373681
I have uninstalled it but I don’t want to carry a ban
And I found out, unlike others that have downloaded their amazon data, i do not have a ban record on my account. or rather, the file “AmazonGames.Moderation.Penalties.csv” is missing. Hrm…
Main Character: Cesco
Server: Nia (EUW)
Steam ID: 76561198192162638
Banned since: 12/12
Surprising no one, still banned for known program detected, cheating.
Merry Christmas guys, we got the best present we could had gotten from AGS.
My firend has been playing LOST ARK since the beta, I played over 2300 hours, i’ve never used any kind of cheat.He was banned two weeks ago, which made my team angry.
Region-EU CEN
Server -Wei
Name-Disillusil
Steam ID -76561198442390103
I had to make a new account in order to post here. I was banned earlier this year reason being, The account was found to have used a known cheat program. I was mid Chaos dungeon and then I when I finished I got the banned message. AMAZON AGS wont do anything to help. I don’t have or use cheats to play. just keep getting automated responses from them.
@Roxx
NA WEST:
IGN: GAJEEL
server: Enviska
steam id: 76561198067118781
