Black Screens freeze reset my computer

When i run game it’s giving me black screens within a minute of me getting into the game. Cannot open anything on windows, just have to manually shutdown and reset my computer.
CPU: Ryzen 7 5800X [20-30% usage]
GPU: AMD RX 6800 [70-80% usage]
SSD 1TB samsung
750W Power supply
WIndows 11
Temperature CPU and GPU is ok , FPS 144 withtout drops
Maybe game need some amd patch? or idk what to do

Hi @LuckerGG

I’m so sorry that you’re having this issue with the game, those black screens sound very frustrating.

Let’s try to verify the game files to see if that helps with the unexpected game crashes:

Restart your computer and launch steam
Right click the game in your Library, or click the gear icon from the game’s Library page on the far right.
Select properties
Local files
Steam will verify the game’s files.

Let me know if this helps. :space_invader:

Same issue,
As soon as i finish the prologue for a new char i get black screen bug and have to hard reset my pc.

CPU: i5-4570
16gb ram
SSD 512 GB
750W PSU

Running repair rn

Hi @Mistfury :dragon:

If you tried the file verification and didn’t worked i suggest you contact Amazon Games Lost Ark support so we can escalate the issue:

Contact Us | Amazon Games.

Have a great day! :man_mage:

Still in queue, still 3k people and ill go check it out for the sake of science :stuck_out_tongue:

verify files didnt work , still same problem
idk what to do , i have problem only with lost ark