Blue screen in the Legion Raid

[Noobrega]

My computer, crashed in the blue screen and i already started Valtan Hard Mode, but when i re-started the game, i saw the weekly entry count this run…

[Helianthus]

Hello @Noobrega ,

Welcome to the forums!

I am sorry to know about the crash during Valtan, due to which the weekly entry seems to have been counted for the run.

We currently have an automated system which regrants entries for such cases considering a few conditions which can be read in details on the link below-

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

I hope this helps!

Thank you.