The golden shiny ticket is the tier 2 one if you read the name… haha
I’m 99.9% sure everyone who got the tier 2 ticket, selected it thinking it was tier 3.
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I dunno why im so stupid to think they offred either cube or boss run <.<
well you’d be wrong but thanks
awesome.
welcom in the game with no support behind 
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Your welcome. And screenshot to show I’m wrong?
In fact, I haven’t opened mine yet. Let me post some screenshots for you. If I get the Tier 2 also then rip, I guess you are right.
Also, if they revert everyone’s mistake, I fully support that; +1 for them. If they don’t, they did nothing wrong.
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if u have a bug on an item contact the supp u always have same answers sorry we cant do anything. Even if it’s not your fault so :s
Hey the blue one is Tier 3 not the yellow card one.
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So apparently, they are able to replace founder outfits, but somehow we’re unable to get our tickets deleted and replaced?
AGS better come out and explain themselves here. Because what I’m seeing is they’re willing to put work only on stuff that has real money value.
If that’s the case, I’m very disappointed in you. If it’s not the case then you better clear this fact. And explain to us on a systematic level on how a boss rush ticket is different to an outfit. Why can one be replaced but not the other?
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Well, personally, by mistake, by not reading with my low IQ description, I also chose wrong one, because I looked only on icon, so first tought, hey it’s blue, so it’s cube (no… I didn’t read the name of the box…) And here is small glimpse of what response I got on online chat (I changed name to “Support” just in case)
"Support [16:40:48] : Okay, I checked all the info we’ve got on this, since this is bound to the character we can’t do much about it, I tried to see if we could send you in the mail something but that is used for different cases, what I mean is that there are some scenarios when we can but an accidental pick of a reward is unfortunately not listed there
Support [16:41:11] : I am going to submit the feedback to the right team though
Me [16:42:59] : so basically, there is nothing what can be done? :c or there is still a glimmer of hope?
Support [16:44:44] : I’m sorry, I hope that by submitting the feedback maybe someday we include the accidental picks on the list, as of right now we can’t help with that "
So from this conversation, basically there is an option to revert this, but how to say this… support can’t decide on their own, but they have specific list of incidents and even if something SO obvious where they can help isn’t on this list, well, they won’t help you
they re trolling us , its so easy to do just but they dont want to help us gg game
you said “i’m 99.9% sure everyone who got the tier 2 ticket selected it thinking it was tier 3”. im well aware what the visual difference is between a t2 and t3 ticket i have 3 char’s in each tier. i dont need your screenshots, what i want is my t3 boss rush tickets that i selected and didnt get. no one asked for you to come here acting like some smart ass.
Here is my hot take on this topic, pretty much goes over the situation and compares to what other games would do.
hey yes fully aware
i mean yes we made a mistake but there is so many things that are confusing.
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why would u make us choose between t2 and t3 if we are t3? = thought yellow boss rush and blue cube.
the name of the hall is yellow but the ticket is blue, confusing aswell. hope u can do something
because its a huge loss for us and its frustating as hell.
Same problem here.
Server: Kazeros
Nick: Gr
Like all items in the game, rarity is by the background not the color of the item itself. All T2 tickets are orange cards. All T3 tickets are blue cards. Example: Cube tickets have a blue “rare” background. The cards go from green>gold>blue. All boss rush tickets have a gold “legendary” background. Cards are gold>blue.
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And that’s what I said. If in fact, I select a T3 and didn’t get it, you are right. But you have no proof showing you selected T3 ticket and didn’t get it. Yes, it’s shocking, but lying is a thing. So now you could just be complaining that you can’t read or didn’t want to and feel entitled that someone should fix your mistakes in life.
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same issue
Server : Strzala
Name : Neria
please help
Ags support right now:
