Glad I was not the only one. I too have t2 tickets.
Server: Karta
Character: Graslritter
April 1st login event reward btw, good one guys. Can I get my 3 t3 tickets now? sadge
Server: Azena
Character: Gothicc
Same
server: Agaton
name: Tejon
Same issue here, got T2 tickets instead of T3, doesnāt make any sense that T2 tickets look like Cube tickets for T3.
Server: Kazeros
Name: Anchuz
I had the same problem here: I selected the tier 3 ones, but the tier 2 ones showed up in the inventory. After upgrading my gear, my tickets disappeared from the inventory, as if they had been destroyed.
Server: Arcturus
Name: Zatrius
Its ok guys, Theyāll ignore every single one of us and in a week weāll forget about it.
10/10 customer support
2 Likes
i get exactly same mystake than you, also i asked them on support for change them if is possible but they canāt change them so rip
Same here
Server: Enviska
Name: Cheeseboy
same problen here ;/
name : Ninjagaiden
server: Kadan
Sounds like a thread of people who misclicked - opened the chest at 2 different points in time, selected t3 BR tickets, no issues.
Same problem made sure it was hall of the sun tier 3 given tier 2 trash instead
Same problem. orange is t2 and blue is t3ā¦ thats asking for issues.
Server: Sirius
Character: Secondcharacter
Same here! I need an exchange or revert please!
Same
Server: Elzowin
Nick: Jcoh
Region: NA east
Same issue
Server: Procyon
Name: Yungbee
Region: EUC
Unfortunately I think they will not address this, community is leaned more towards the no help side because it did not happen on them. People will just use cold eyes to see this, very sad.
Most comments I see is to tell me to own up my mistake, I really wonder if they are such perfect people like they say, who will own up every mistake they make, and very careful in life.
For me I just donāt understand, if they did help the people on these thread, the result will be much more beneficial because everyone will think they are a great gaming company, even the ones who are against us will think so too.
1 Like
we need help revert tickets or exchange shop is that easy
I am also on this issue since the box was claimed for t2 instead of t3 boss rush tickets. Can the devs figure out a solution for this since it seems many people got affected by this?
IGN: Heimlich
Server: Valtan
Region: US West
Same issue hereā¦ i tried live chat and an email support ticket. Both told me to go fly a kite.
Im so chokedā¦ had a headache all day, couple friends asked me to come on and run the daily ticket reward with them. I was kind of tired and out of it and just hastily opened the chests, thinking that gold was boss rush and blue was cube. Then 10 minutes later realized they were both boss rush tickets, t1 and t2. So now Iāve got character bound tickets that reward life leapstones and t2 gems instead of the FAR more valuable t3 equivalents. It was an honest mistake, throw us a bone here pleaseā¦
I hate trying to @Roxx but honestly can we please get an official response on this one? With so many people in the same boat? Is there really nothing that can be done? Iāve seen people just vendor them for 3 silver out of frustrationā¦ I feel like moving forward people will be more careful, but this was probably the most valuable daily login of the whole month, please help us. Both the live chat and especially the email support response were extremely vague and unhelpful, they almost seemed like they wanted to help but didnāt have the power or authority?
1 Like