Bots and chat spamming needs to be addressed

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In KR they ban you national ID, here you can just get new steam account for free.

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I hope someone else is monitoring the chat apart from players. It’s not our job to play police.

There’s no “report RMT” option either, so having to write it for each message is a bit too much to ask of the playerbase.

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Thank you. I will keep reporting them just wasn’t sure of the limit of ignoring them, as most of the time I did not change ignore them when I report them.

Is there an official channel to apply to be an in game mod? I’m already spending time reporting them, I’d feel better if I was helping clean the chat for others as well.

What F2P games need to do is not allow downloads of their games until their account has spent a certain amount of money on it and/or is X amount of time old. This means they can’t create steam accounts and have bots back and running, it would screw their scripts up, make it much more difficult and if anything make some of them disappear. Not a total fix but it will slow th em down immensely. This of course, would mean that when accounts are banned this associates with their STEAM ID too.

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Just an idea, make it so you are only allowed to use the chat system if your steam account has a mobile phone connected to it.
Not sure if this is even possible to do in Lost Ark, I just know that other games on steam like “Counter Strike” have a system in place that restricts people who don’t have a mobile phone connected to their account.

If Amazon was serious about this, they could easily hardware ban them, meaning no playing Lost Ark for them unless they get a new PC.

New PC is much harder to get than a new Steam account.

And I know this can be done due to my job (Non-Amazon related), and if tools for it do not exist, they can be implemented, Easy Anti Cheat has built in technology for this, which means the backend admin portals should have some access to this too.

Now it’s just a matter of how serious they are about this.

I am writing this for days. The reason most servers are full already at midday is not because of the high player base, but because the bots got out of control. The reason while servers instances bug out like this later the day on big servers is because of the bots and the frequent interactions and inputs and because they stay in the chaosdungeons to get vip entry to the next one. Otherwise you would not be able to sell gold in such amounts that cheap like they advertise. Also you still cannot report RMT in report options.

Server behavior is in every game like this where boting got out of control.

It’s not just gold spam, we really need some sort of filter option here

Constant garbage in chat…

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Theres far more pressing matters dont you all think?

I personally just dont read chat, which is an easy solution in every game.

So this has never been addressed in Kor/RU servers before either?

the problem is that we can only block 100 ppl that will be full in a few days

Step 1) Turn off Area chat because there’s nothing useful being said there anyway
Step 2) Profit

This is a good advice because Area chat makes the game stutter too xD Ancient bug present even in the closed alpha 8 months ago.

There just needs to be a better company than Amazon running the show to be honest.

Chat is overly censored and no option to undo it. We can’t even post links for guild members to join a Discord with out modifying with spaces. (FFXIV and WoW are prime examples chats worth using as a baseline). There is no way to make custom filters for us to just not see the spam.

When attempting to report these spammers ; it is possible people can falsely report other players and get them banned with no appeal on their end. It happened in New World and proven. It is happening in Lost Ark, we’ve all seen the emails floating Reddit.

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not possible or feasible. Because that would mean that it requires info from steam user account database, this is just not possible for external companies.
And account age is easily bypassed: Mass create account ahead of time and these (spam) botters will be back.

What they can do is make AI to detect variations of said “Strings” that gets spammed and auto-ban/mute it that way. If it was a mute on their account, they could just leave it “appear to self” but not visible in chat to others. This way they won’t know that they have been muted and must use “self set time” to restart new character to spam instead of detecting “ban popup msg”.

As for those who mentioned Hardware Ban, just fyi, it can be bypassed/spoofed.

Unfortunately the problem here is, you can spoof hardware ID’s quite easily with 5 m inutes of googling and downloading soft software. It’s not exactly a proven method. The people who are writing these bots would also be able to alter the registry with their own knowledge. It’s not effective. For 3head gamers, sure, it will deter 90% in terms of bans for cheating, but programmers, people who write scripts etc, it won’t do much at all. The best option is to keep up a continuous word filter for variations of said words etc and eventually they will give up. As I stated previously in my own comment, making them not allowed to download the game with a freemium account, a thing. It’s possible to do with steam and many companies do it. Oncew their account is banned, that’s it. They will have to spend money and wait X amount of time to download and play lost ark again.

You’re wrong. Steam user ID’s are allowed to be scraped by companies. It’s done in many logins for parsing authentication tokens off on to servers. As with account age, it wouldn’t matter, because that’s just a layer on top of disallowing freemium steam accounts from access to Lost Ark. Something many steam games have done in the past and it’s worked quite effectively.