Playing on East NA, and it’s a total spamfest. Predominantly bots without a username, so you can’t even block. I’d like to engage with the game community, but it’s nigh impossible with machine frequency of bot gold sellers.
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There are a ton on Ladon (East NA) that seems to cover any other chat and while you can report or ignore, too many to ignore them all. Can we please do something?
We are working to improve moderation tools, but in the meantime please report these players either in-game or through support: Lost Ark - Support | Amazon Games
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In KR they ban you national ID, here you can just get new steam account for free.
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I hope someone else is monitoring the chat apart from players. It’s not our job to play police.
There’s no “report RMT” option either, so having to write it for each message is a bit too much to ask of the playerbase.
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Thank you. I will keep reporting them just wasn’t sure of the limit of ignoring them, as most of the time I did not change ignore them when I report them.
Is there an official channel to apply to be an in game mod? I’m already spending time reporting them, I’d feel better if I was helping clean the chat for others as well.
What F2P games need to do is not allow downloads of their games until their account has spent a certain amount of money on it and/or is X amount of time old. This means they can’t create steam accounts and have bots back and running, it would screw their scripts up, make it much more difficult and if anything make some of them disappear. Not a total fix but it will slow th em down immensely. This of course, would mean that when accounts are banned this associates with their STEAM ID too.
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Just an idea, make it so you are only allowed to use the chat system if your steam account has a mobile phone connected to it.
Not sure if this is even possible to do in Lost Ark, I just know that other games on steam like “Counter Strike” have a system in place that restricts people who don’t have a mobile phone connected to their account.
If Amazon was serious about this, they could easily hardware ban them, meaning no playing Lost Ark for them unless they get a new PC.
New PC is much harder to get than a new Steam account.
And I know this can be done due to my job (Non-Amazon related), and if tools for it do not exist, they can be implemented, Easy Anti Cheat has built in technology for this, which means the backend admin portals should have some access to this too.
Now it’s just a matter of how serious they are about this.
I am writing this for days. The reason most servers are full already at midday is not because of the high player base, but because the bots got out of control. The reason while servers instances bug out like this later the day on big servers is because of the bots and the frequent interactions and inputs and because they stay in the chaosdungeons to get vip entry to the next one. Otherwise you would not be able to sell gold in such amounts that cheap like they advertise. Also you still cannot report RMT in report options.
Server behavior is in every game like this where boting got out of control.
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Theres far more pressing matters dont you all think?
I personally just dont read chat, which is an easy solution in every game.
So this has never been addressed in Kor/RU servers before either?
the problem is that we can only block 100 ppl that will be full in a few days
Step 1) Turn off Area chat because there’s nothing useful being said there anyway
Step 2) Profit
This is a good advice because Area chat makes the game stutter too xD Ancient bug present even in the closed alpha 8 months ago.
There just needs to be a better company than Amazon running the show to be honest.
Chat is overly censored and no option to undo it. We can’t even post links for guild members to join a Discord with out modifying with spaces. (FFXIV and WoW are prime examples chats worth using as a baseline). There is no way to make custom filters for us to just not see the spam.
When attempting to report these spammers ; it is possible people can falsely report other players and get them banned with no appeal on their end. It happened in New World and proven. It is happening in Lost Ark, we’ve all seen the emails floating Reddit.
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