Bought a 'Ghost horse selection chest' from the market and have redeemed it from mail. Now it has dissapeared

Bought the chest from the market, accepted it from the mail and now it has disappeared. Not in my inventory or any storage. Give me my refund of gold please or sort this chest out.

Solved.

bump

Probably these Rethramis bots got your horse :smiley:

How did you manage to resolve the issue? I am having the same problem.