Like the title said, bought the apprentice pack and got charged but never got the items in game. Is this a common occurrence?
Hello @DrakenBG ! Hope you are doing great today!
Welcome! We are glad to have you here! Thank you for posting into our forums!
I’m sorry to hear that you bought the Apprentice Pack and you haven’t got your in-game items yet, we wan’t our players to have the best time possible in Arkesia and we surely don’t want this kind of issues to happen.
There has been official communication regarding the late deliveries of packs on the game, you can see it here: Regarding the In-Game Store & Product Inventory
We very much appreciate your patience while we are working on a fix!
See you in Arkesia!