Bought Vanquisher Pack about 7 hours ago. Haven't gotten it yet

rozendal · February 12, 2022, 4:57am

Bought the Platinum founders pack last night and when I tried to claim it when the servers came back up it wouldnt load and now its gone…

Server: US west - Valtan
Character: Rozey

Monkeybatz · February 12, 2022, 5:02am

Same

Server: Trixion
Character: Monkeyblade

cYox1337 · February 12, 2022, 5:05am

Had to correct my Character name x.x

Server : Asta
Character : Lidyth

jb_nguyen_937 · February 12, 2022, 5:08am

All my quests disappeared

Name: Jbrella
Server: Galatur

chowder_22 · February 12, 2022, 5:10am

I also have yet to receive my vanquisher pack:

Region: US east
server: azena
Character: Alturious

Roxx · February 12, 2022, 5:11am

Hey, this is an unrelated issue, please see this: Galatur Account Issues

bNatural · February 12, 2022, 5:14am

Same

Server: NA East Regulus
Char: Osmanthus

Sylvan · February 12, 2022, 5:15am

Same
Character : Anbribaboo
Server : Azena

Bought vanquisher pack the moment it came out.

Remythides · February 12, 2022, 5:18am

Is this happening on other servers? I’m on Vykas and have not received my purchase (over 6 hours ago now). Different pack though.

Character: Charoum

Support told me to wait it out, so I’m waiting. Will contact again tomorrow if no change, I suppose.

Update: Everything shows up properly for me this morning. Problem is resolved.

Solgear · February 12, 2022, 5:19am

Missing Vanquisher pack

Character Solgear
Server Una

Rocky · February 12, 2022, 5:23am

Missing all packs.
Character:Rockiey
Server:Karta

Nebelpfade · February 12, 2022, 5:27am

Bought the Vanquish pack on Steam, with an Failure 191004 in game…

Char : Heleikn
Server : Aldebaran

Invalid · February 12, 2022, 5:34am

Bought
Lost Ark Apprentice Starter Pack
Lost Ark Explorer Starter Pack
Lost Ark Vanquisher Starter Pack about 6hrs ago

Character: Invalid
Server: Regulus

Ruvine · February 12, 2022, 5:39am

Missing vanquisher pack

Character: Khazsi
Server: Karta

jagerbomb1002 · February 12, 2022, 5:45am

Missing Vanquisher Pack as well. Completed purchase on Steam at 6 pm. Still haven’t received it yet.

Character: Jagerbombiid
Server: Mari

TheRedDentist · February 12, 2022, 5:46am

Same here missing Vanquisher Pack
Server - Thirain
Character - Reddentist

Vez · February 12, 2022, 5:48am

I’m missing all three new packs (Vanquisher, Explorer, Apprentice)
Server - Una
Character - Vez

I purchased them from Steam as Lost Ark DLC while the servers were down. The packs still show as available for purchase from the in game store.

Touchmesama · February 12, 2022, 5:49am

Same here
Server - Avesta
Character - Naga

Fatewalker · February 12, 2022, 5:49am

Missing gifted vanquisher, bought at 5:30 pm est

Character: Fatelings
Server: Karta

ZeroSleep · February 12, 2022, 5:51am

Missing Vanquisher: Mari - Zerosleep