Bought Vanquisher Pack about 7 hours ago. Haven't gotten it yet

Bought the Platinum founders pack last night and when I tried to claim it when the servers came back up it wouldnt load and now its gone…

Server: US west - Valtan
Character: Rozey

Same

Server: Trixion
Character: Monkeyblade

Had to correct my Character name x.x

Server : Asta
Character : Lidyth

All my quests disappeared

Name: Jbrella
Server: Galatur

I also have yet to receive my vanquisher pack:

Region: US east
server: azena
Character: Alturious

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Hey, this is an unrelated issue, please see this: Galatur Account Issues

1 Like

Same

Server: NA East Regulus
Char: Osmanthus

Same
Character : Anbribaboo
Server : Azena

Bought vanquisher pack the moment it came out.

1 Like

Is this happening on other servers? I’m on Vykas and have not received my purchase (over 6 hours ago now). Different pack though.

Character: Charoum

Support told me to wait it out, so I’m waiting. Will contact again tomorrow if no change, I suppose.

Update: Everything shows up properly for me this morning. Problem is resolved.

Missing Vanquisher pack

Character Solgear
Server Una

Missing all packs.
Character:Rockiey
Server:Karta

Bought the Vanquish pack on Steam, with an Failure 191004 in game…

Char : Heleikn
Server : Aldebaran

Bought
Lost Ark Apprentice Starter Pack
Lost Ark Explorer Starter Pack
Lost Ark Vanquisher Starter Pack about 6hrs ago

Character: Invalid
Server: Regulus

Missing vanquisher pack

Character: Khazsi
Server: Karta

Missing Vanquisher Pack as well. Completed purchase on Steam at 6 pm. Still haven’t received it yet.

Character: Jagerbombiid
Server: Mari

Same here missing Vanquisher Pack
Server - Thirain
Character - Reddentist

I’m missing all three new packs (Vanquisher, Explorer, Apprentice)
Server - Una
Character - Vez

I purchased them from Steam as Lost Ark DLC while the servers were down. The packs still show as available for purchase from the in game store.

Same here
Server - Avesta
Character - Naga

Missing gifted vanquisher, bought at 5:30 pm est

Character: Fatelings
Server: Karta

Missing Vanquisher: Mari - Zerosleep