Boxes are bugged

[Ruizenban]

i bought the material box from frog and it dced me, now i cant open them nor can i transfer them to storage or roster storage
this error when i try to transfer to storage

and this for try to open

[Cactacea]

Hello Ruizenban,

Thank so much for reporting your bug error within this material box.

Checking previous information about this item error, I’ve found this information so far:

You can do another maintenance: Error 21030

After the maintenance I moved the epic recipes from my personal stash to my Char Stash and now I can’t move again to the personal stash and Im getting the Error 21030 message. Of course I cant open them, but I have to be forced to waste 1 slot of my Char Stash to get them because I cant move in again to the Personal Stash? Edit: I cant divide them so the 1x (20x20x) chest I had before in the stack I cant use it or move it too. So I lost one legit cool chest for your errors and 1x slot in my ch…

Unfortunately the post was closed; Therefore, I’d ask you to further investigate your case and also keep your personal information safe, please send a web ticket to the Dev’s Team using the link below:

Contact Us | Amazon Games

Once you open this link follow this path:

1. Select In-game Issues:

2. Select Something Else’s option:

3. Then at the left corner you will see an option to use Web Ticket:

Thanks again for your report, this will surely help other players in case they got this same error and I’ll pending if you need further assistance. (◕‿◕)