Boxes are bugged

i bought the material box from frog and it dced me, now i cant open them nor can i transfer them to storage or roster storage
this error when i try to transfer to storage

and this for try to open

Hello Ruizenban,

Thank so much for reporting your bug error within this material box.

Checking previous information about this item error, I’ve found this information so far:

Unfortunately the post was closed; Therefore, I’d ask you to further investigate your case and also keep your personal information safe, please send a web ticket to the Dev’s Team using the link below:

Once you open this link follow this path:

  1. Select In-game Issues:

  1. Select Something Else’s option:

  1. Then at the left corner you will see an option to use Web Ticket:

Thanks again for your report, this will surely help other players in case they got this same error and I’ll pending if you need further assistance. (◕‿◕)

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