Bug Character Face Change after July Patch

So I have two characters with identical faces… the only difference is one had a beard and one didnt…

This one with the speedo had a beard… his name is literally Beardd
(EDIT: OK this one was caused by face tatoo skin thing but leaving photo for evidence that on the 2nd one there is a huge black slash tatoo)

This character named Nobeardd less change but has a random tatoo now

Some of the skins cancel face hair, have you tried unequipping the head and face ones?

I have them hidden. that’s why i included the window and one of them don’t have any skins on.

Had same issue with face bugged. eyebrow color changed. ( i guess she got old over night :joy:)

Before 7/20 Update:
Face Bug before patch

After 7/20 Update:
Face Bug after patch

Please fix it or give us a cosmetic ticket, we shouldn’t be paying for this to get it fix.

1 Like

I opened a chat ticket and they asked for images.

ok. good to know. ty

update: talk to a live chat CS, got a ticket number, CS sent the case to dev team.

I will also escalate this thread over to the team. Thanks everyone for the screenshots!

I have the same issue with my main whose eyebrows went from white to pink with the patch :

At least, since it’s not a isolated bug, probably means it will be addressed, hope soon.

Characters Visual Bugs Change all my character customization I also made a post without knowing this one exist. My character ran into the same problems. My white dude has now had a black body, but his face still white, and also my white beard got change to yellow?


image
Also my other character, shadow hunter also got her eyes brow change


Same issue with the eyebrows being changed to white :\

Hopefully a fix or some free character reskin tickets are inbound.

Same - White or Green eyebrows on multiple characters that look absolutely nightmarish now.

this needs to be reverted or free customization tickets provided ( at least one per affected character just to fix it! )