My game crashed at the beginning of a vykas run gate 1 and it wasn’t my internet, now I don’t have a ticket to make anymore, can you help me?
My server is Kazeros
Hello @Yejjouzi
Welcome to the Lost Ark Forums community. It’s great to have you here.
I’m sorry to hear about this situation with your Vykas entry ticket, I understand how frustrating this can be. We have a system that handles this issue, as we are unable to manually grant any re entry tickets.
Please remember that,
- The current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
- Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
So in this case I request you to wait, hopefully if the issue was on our end you should get the entry ticket back.
I hope this helps. Cheers! 