Hello i got my launch celebration gift last night and when i claimed it it dissapeared.
IGN : Lordraden
server : Calvasus
Hello @Lordraden ! Hope you are doing great today! 
Welcome! We are glad to have you here! Thank you for posting into our forums!
I’m sorry to hear that your celebration gift dissapeared after you claimed it last night at the moment you claimed it, we surely don’t want this to happen.
Unfortunately this is an ongoing issue that is affecting several players, one of our community managers have addressed it in previous threats and developers are actively working on delievering a fix soon:
Once again sorry for the inconveniences caused so far.
We very much appreciate your patience while they are looking for a fix!
See you in Arkesia!
