Bug lost entry aby dungeon

After the last update I have been going through several disconnections during the day, my internet is in perfect condition and I keep getting these disconnections.

When the game closed before I received at least 1 ticket to enter the dungeon again, given that I HAVEN’T MADE IT THIS WEEK YET, but now I haven’t even received that, it counts as if I had already done it but I didn’t, I didn’t I received no reward at least, and this is very unfair…

I’m looking to contact the game’s support but on the site it’s redirecting to an amazon page that says the page was moved or deleted, honestly I’m disappointed with the game and I just wanted to be able to make the dungeon quiet…

I don’t know if they’ll be able to solve it here, but there’s my indignation…

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