BUG server down in Dungeon

I was in the necromancer dungeon when the server went down to increase the capacity of players, when it returned it was counted as a defeat, and now I’m unable to go again, how can you solve it?
nickname: Sylarick
Region: South America
server: Kazeros

Same thing happened to me. Lost weekly rewards because the server suddenly restarted. Is there anyway to revert the lock? I don’t want to stay one week behind on progression.

Nickname: Baalzamon
Region: South America
Server: Kazeros

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