BUG with power pass and the use of the machine in the fortress

I haven’t been able to use the power pass they gave to punika recently and I can use the knowledge transfer machine from my fortress

The ability to use Power Passes have been temporarily disabled.

AGS disabled powerpasses 14 days ago and has systematically refused to provide any information ever since.

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And what about yo use the knowledge transfer machine from my fortress?? I cant use it with any character.

My knowledge transfer works fine, maybe you do something wrong? U need multiple characters with the knowledge to transfer to a new one and u need the proper ilvl to use it on an alt character

It says down the bottom that you have unfulfilled conditions. Are you on the correct character? Have you already boosted someone through that zone and now need to complete it again manually?