Iceburn
February 10, 2022, 1:54pm
#1
when galatur shotdown i was in the entry of the mokoko village in some instance and now de serveur réopen i cant continue the quest its just vanish and i cant enter de mokoko village
Seawolf
February 12, 2022, 4:03am
#2
Please check out News Post on this topics to find the steps you can take to resolve this issue.
If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and will try to help restoring the missing things.
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If an agent gives you a weird answer like directing you to the forums or telling you to submit a report in-gam…
and follow our Official discussion thread for this issue: Official Galatur Thread