Buying my friends item but he didnt got the money

Im just buy a Magic ring on auction house from my friend and he didnt got the money . Check my transaction please .
Sever : Shandi
Region : NA West
Character : Bacury

Confirm your friend checked their in-game mail and redeemed the value of the item.

Also, why didn’t you just use the mail system in the first place if they are a friend?

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There’s multiple listings. You probably bought someone else’s

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Hello @datalock2510,

Welcome to the forum! :hugs:

Thank you for taking the time to reach out to us, I’m so sorry to hear that your friend didn’t receive the money.

Did you received the ring? Are you sure that you bought the ring from your friend? As @Swan_Goddess mentioned, there are multiple listings and there’s the possibility that you bought someone else’s, ask your friend to check if they still have the ring listed, if that’s not the case, try these to confirm is not a visual bug:

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.

If after doing this the issue persists, please contact our customer service live chat so that our team can further investigate and if needed escalate the issue to our devs.

Hope this helps! :mage: