Kinda sucks. I was able to do another run before, servers seemed stable.
You are now connected to Chuckluvic from Amazon.com.
Me [10:37:19 AM] : Issue: Lost Ark - In-game issues: Something Else
Chuckluvic [10:37:27 AM] : Hello, my name is Chuck. I’ll be happy to help you. How can I assist you today?
Me [10:39:09 AM] : Hi Chuck, I was playing Lost Ark. I understand that there are connection issues now. I saved up rest bonus for the new chaos dungeon. On one of my runs, I was disconnected in the beginning. I lost my aura of resonance, the entry into the dungeon for the day, with the rested experience. This is fairly significant. I was wondering if I could have the entry and the rest bonus returned. I’m sitting in the empty dungeon now having lost the entry…
Chuckluvic [10:40:02 AM] : I understand where you are coming from.
Chuckluvic [10:40:32 AM] : However we do not have an option in our tools to grant any item or achievement in game at Lost Ark
Chuckluvic [10:41:14 AM] : If your interrupted Chaos dungeon game is eligible for a Reentry Ticket, then you will receive one within the next 24 hours
Chuckluvic [10:41:37 AM] : For the rest bonus itself, that was consumed the moment the Chaos dungeon was started, there is no option for us to grant that back
Chuckluvic [10:42:00 AM] : Is there anything I can help you with?
Me [10:42:08 AM] : All right, understood. Thanks. Nope!
Chuckluvic [10:42:15 AM] : Thank you for contacting Amazon. Have a Great Time ahead!
Chuckluvic has left the conversation.
Any confirmation that we’ll receieve the reentry ticket? And is there not a way to give back the rested experience?
Hi @Tychus, I hope you are having a great day.
I’m sorry to read that your game crash on the middle of an important activity,as the agent said there is no manual way for us to grand you back your ticket or any item nor experience, there is a official statement that you can read, I’m going to leave the link here :
Hope this helps, be safe and thanks for the patience!! 